We focus on building customer relationships, not sales by offering great products and great service. Through transparency, safe community, respect and reliability, We create an authentic culture based on our shared passions.
Our goal is to give you the highest level of craftsmanship, durability and precision engineered design so that you get the best value around...
Did not put the jerk chicken on until the flames burned out and all that was left were burning embers. Cooked them “low and slow’. Everyone was in awe of the flavor, crisp exterior and juicy interior. Love this Grill!!!
I have been using my Argentinian Brasero grill, and it is so nice to cook on a parilla Argentinian style!!! My wife is very happy and she enjoys my cooking even more.
Hi Gary. Wanted to let you know the grill arrived on Thursday and I hustled posted a review on YouTube. Stay tune to future cooks and shout outs on this awesome grill. I will be ordering the Paella pan soon. Thanks for awesome customer service during this process.
Argentine Brasero Grill My newest toy: Argentine Brasero Grill by SunterraOutdoor - Build quality on this is amazing - over 900 lbs.' weight!
"All of our products are individually handcrafted at our factory by skilled metal artisans and craftsmens. Our quality standards ensures that each and every one of our products will exceed our customer's expectations from start to finish."
At Suterra Outdoor Products, we strive for excellence in everything we do. Although we realize we cannot please everyone, we are dedicated to making sure each customer experience is the best possible. So we decided to make their feedback the matrix in which we measure ourselves by.
From staart to finish, we strive to deliver this four core values in products and services we offer.
Some of you may be asking, how did we derive this information on the customer feedback meter?
Great question, glad you asked.
The information which the customer feedback meter comes from our customer's feedback. That feedback was imputed into a program which executed a series of Stemming Algorithms in Tapestry Global's proprietary Text Mining applications, to initiate and Organic Natural Language Processing (ONLP) systems through both their Iterative with Full Matrix Information Retrieval (IFMIR) system and their Recursive Information Retrieval (RIR) system*. Four Perceptual factors were used (Trust, Service, Quality and Commitment) in analyzing all the customer feedback. Based upon that analysis, the scores represented were derived.
* = Due to the fact that the analysis was conducted upon extremely subjective information there may be a +/- 2.55% margin of error
At Sunterra, we strive to be known as the company that shares in the passion and the satisfaction that our customers gain from using our products. Our mission, is to deliver the highest-quality BBQ products that caters to the demands of the discriminating culinary individuals and professionals.